Genesys Troubleshooting Engineer – 3rd Line Support

Genesys Troubleshooting Engineer – 3rd Line Support

Genesys, PureEngage, Support


6 month contract

Full time

£450 per day


Eximius are exclusively working on an opportunity for an experienced contact centre technology engineer who has deployed Genesys eServices previously into an existing voice environment. This will be an initial 6 month contract but it’s very likely to extend in 2020.

This role will involve deploying the email channel of Genesys eServices for a global client although the role will be UK based and largely remote. Occasional international travel to client site may be required and there will be a monthly team meeting onsite in the Midlands.

If you are a contact centre professional with Genesys on premise experience and want to work on enterprise projects then this will definitely interest you due to its scale and longevity so apply now for interview this week.

Contract will start in mid August.

You will be required to pass some basic security checks to gain access to the customer systems.


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